01About these terms
Hentrad is a trader development programme owned and operated by Aloine Technologies Ltd ("we", "us"). These terms apply to the Hentrad website, the trader portal and everything you do in them. By creating an account, you agree to these terms and to the documents they refer to:
- the Programme Rules, which set out how training, evaluation and trading work;
- the Risk Disclosure;
- the Privacy Policy;
- the Referral Terms, if you refer anyone.
If these terms and the Programme Rules ever conflict, the Programme Rules apply to how the programme runs, and these terms apply to everything else.
02What Hentrad is, and is not
Hentrad is a trading education and evaluation programme. We teach you to trade with discipline, evaluate what you have learned, and give traders who qualify a funded account, provided and controlled by us, to trade under strict rules. Traders who trade it well may receive a share of its profit, which we call a profit share, paid by us.
You never trade or deposit money of your own. Practice and verification accounts are simulated at live market prices. Funded accounts are ours: their trades may be placed in real markets on our own account, at our own risk. The balances in the app measure your trading; they are not money held for you.
Hentrad is not an investment, a deposit scheme, a savings product, a broker or a game of chance. You never deposit trading money. The fees you pay are for education and evaluation. They are not invested, they earn no return, and paying them does not entitle you to any profit share or payment. Profit shares depend only on how you trade, under rules published in advance.
We do not give personal financial advice. Lessons and materials are general education about trading.
03Who can join
- You must be at least 18 years old and able to enter a binding agreement.
- You may hold only one Hentrad account. Accounts are personal and can't be shared, sold or transferred.
- Hentrad opens country by country. Where it isn't open yet, you can create an account, take day 1 of the course free and join that country's waitlist; fees, the rest of the programme and profit share become available when it opens there. Hentrad isn't available in countries under international sanctions.
- The details you give us, including your name and the bank account for payments, must be true and your own.
04Your account and security
You're responsible for keeping your password private and for activity on your account. Tell us straight away if you think someone else has accessed it. You can change your password and log out of every device from your portal.
To protect your account, we refuse passwords found in known data breaches, and we email you when your account is signed in to from a new device, with a link to log out every device at once.
Hentrad staff will never ask for your password or one-time codes, and will never ask you to pay into a personal bank account.
05Fees and payment
| Fee | Amount | What it covers |
|---|---|---|
| Trader Evaluation Fee | $3 for every $1,000 of account size you choose ($1,000 to $5,000) | Eleven days of training, a practice account, the evaluation and the verification week |
| Reinstatement fee | $1.50 for every $1,000 of account size | Continuing your funded account where it stopped, each time you are withdrawn and choose to return |
| Account upgrade | The difference in evaluation fee between your current and new size | A bigger account, available until your verification week starts |
Prices are set in US dollars. When you pay, you choose a currency available where you live, and the dollar price is converted at the day's exchange rate from an independent mid-market rate service. The amount and rate are shown before you pay, fixed when checkout opens, and recorded on your receipt.
Fees are paid only inside the Hentrad portal, through our payment provider, to Aloine Technologies Ltd. That is the name you will see at checkout and on your bank statement. A receipt is emailed to you for every fee.
Refunds. Once a fee has been paid and the training or test it covers has been made available to you, it is not refundable, because the service has started. If you were charged twice, charged in error, or could not access what you paid for because of a fault on our side, contact us and we'll refund you. Nothing in these terms takes away any right to a refund you have under Nigerian consumer protection law.
06Taking part in the programme
The programme has four stages: training, evaluation, verification and funded trading. Each stage must be passed before the next opens. The requirements are set out in the Programme Rules and are enforced automatically by the app.
We do not guarantee that you will pass the evaluation or verification, be given a funded account, or earn any profit share.
07Funded accounts
- A funded account is a trading account that we provide and control. Its trades may be placed in real markets on our own account, or simulated at live market prices; either way the account, its trades and their results are ours, and we carry any losses.
- The balance shown in the app ($1,000 to $5,000, the account size you chose) is a reference figure used to measure your results. It is not money held for you, and you have no ownership of or claim to it.
- Results on a funded account are used only to work out your profit shares under these terms and the Programme Rules.
- We may limit, pause or close a funded account if the Programme Rules are breached, if we suspect abuse or fraud, or if we need to for legal, technical or market reasons.
08Profit share
Profit shares are paid by us, based on the results of your funded account, as a reward for disciplined trading. They are not wages, a return on any fee, or an investment return.
If you trade a funded account, you may receive a profit share as described in the Programme Rules: 75% of profit above your account's previous high, worked out weekly. Half of your share can be withdrawn each week, from $5 (smaller shares carry over until they reach $5); the other half is held in your empowerment fund and released when you complete the journey.
- Shares are calculated in US dollars and paid in your local currency to the bank account in your name that you add in your portal, at the exchange rate shown in your portal on the day the payment is made. The rate comes from an independent mid-market rate service, and the rate used is recorded with each payment.
- We may hold a payment while we check it if we suspect an error, a rule breach or fraud.
- If a payment is made in error, or is based on trading that broke these terms or the Programme Rules, we may recover it or deduct it from future payments.
- You are responsible for any tax due on payments you receive.
09Fair use
You agree not to:
- open more than one account, or trade on someone else's account;
- exploit errors, delays or faults in prices or in the app, or try to get around any rule or limit;
- interfere with, attack, scrape or reverse-engineer the platform;
- use the app to break the law, or to mislead other people about Hentrad, including by promising them profits.
If you do, we may remove you from the programme, cancel profit shares linked to that conduct, and close your account.
10Leaving or being removed
You can stop taking part at any time and ask us to delete your account from your portal. Fees already paid are handled as described above, and profit shares already earned and due are still paid.
We may suspend or close your account if you breach these terms or the Programme Rules, if we're required to by law, or if we stop running the programme. If we stop the programme for reasons that are not your fault, we'll pay any profit share you have already earned, including your empowerment fund.
11Our responsibility to you
We'll provide the programme with reasonable care and skill. The app may occasionally be unavailable for maintenance or because of problems outside our control, such as market data or payment provider outages.
We are not responsible for trading results, for decisions you make based on our educational material, or for losses that were not foreseeable. Our total liability to you for any claim is limited to the fees you have paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, including for fraud.
12Changes to these terms
We may update these terms, for example when the programme or the law changes. We'll show the date of the latest version at the top of this page and tell you in the app or by email about significant changes before they apply to you. If you don't agree with a change, you may close your account.
13Law and disputes
These terms are governed by the laws of the Federal Republic of Nigeria. If something goes wrong, please use our complaints process first. If we can't resolve it, the Nigerian courts have jurisdiction.
14Contact
Aloine Technologies Ltd. Email: support@hentrad.com.